Eptica

Eptica is a leader in multichannel and multilingual customer interaction management software, covering email, web, social media, web chat and agent channels.

18 Alternatives To Eptica

AnswerDash

AnswerDash self-service contextual help cuts support tickets and increase​ customer satisfaction.

Apervita

Apervita is a self-service platform that allows health enterprises and professionals to author evidence-based insight and connect it to practice, anywhere.
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Aptean SupportSoft EService

SupportSoft eService is a collection of powerful Self-Healing, Self- Service and Assisted Service tools that empower support technicians with multi-channel consistency while solving common end-user problems.

Aspect Self Service

Aspect’s Self Service is an AI-powered Interactive Text Response solutions such as Facebook Messenger or SMS chatbots, to mobile solutions fully integrated with the contact center _ digital self-service omni-channel experiences that leverage the lat…

Cultura Inteletrade Customer Self-Service Portal

Inteletrade provides customers and suppliers online, 24/7 access to the account information they need through a self-service portal.
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Gluru AI

Gluru AI is a platform designed to enable users to convert their interest to the business’s goals.

HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

HelpSite

HelpSite is a simple service to help your setup the perfect support centre or help site.
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LobbyAttendant

Lobby Attendant is a way finding, welcoming and building directory software designed for interactive self-service kiosks.
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Magentrix

Magentrix provides self-service communities for employees, customers and partners that work across all devices and platforms.

Phaseware Self Service Center

Self Service center allows incident submission, access to knowledgebase, FAQs, and crowdsourcing through forums and communities.
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Q Customer Intelligence

Q provides customer intelligence tools to help business teams answer more of their own questions with data, collaborate with peers around insights, and ease the burden on central IT teams.

Relay Network

Messaging application built for businesses and customers.

iService

iService is an integrated solution for managing all customer interactions with complete web-based interface, routes and automatically responds to customer email, provides a simple but powerful knowledge base, and includes a complete contact manageme…
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nanoRep

Join nanorep to get the best digital customer assistant support for your site. Enhance your users' experience, increase conversions and reduce support costs.

phpMyFAQ

phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.