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Genesys PureCloud

Utilities, Application Utilities, and Contact Management

21 Alternatives To Genesys PureCloud

Agile CRM

Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.

BirdEye

BirdEye enables you to be the best business. BirdEye drives business growth by getting new reviews and improving customer experience.

Convoso

Convoso’s Cloud Contact Center helps SMBs increase sales, marketing and customer service success.

CrazyCall

CrazyCall is cloud based platform for sales and marketing teams doing cold calling, market research, information or loyalty campaigns.

Dixa

Support all of your customers from one platform 💕

Elevio

Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users

Five9

Five9 provides cloud-based call center software for sales, marketing and support.

FluentStream

FluentStream Technologies is an advanced telecommunications company with a core focus on cloud-based applications.
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Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

LiveChat

LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Podium

Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
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Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Talkdesk

Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.
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Tenfold

Tenfold is a mobile game that is designed primarily to be played by iPhone users. The game is available on the app store. The tagline of the game is “twenty seven numbers, endless puzzles.

UJET

UJET brings joy to customer support by helping companies resolve problems faster.
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VoIPstudio

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.
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Zoho Desk

Industry’s first context-aware Helpdesk Software