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Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers. Intercom helps you build customer relationships through conversational, messenger-based experiences across the customer journey. Every customer interaction is an opportunity to build a relationship, and earn a lifelong fan. Adopting a conversational, messenger-based approach helps each connection feel friendly, personal, and convenient — creating happy, loyal customers.

Intercom offers three core packages of features: Lead generation, Customer engagement, and Customer support (formerly known as Acquire, Engage, and Support). Each of them includes different combinations of tools tailored for the corresponding purpose. For instance, the ‘Customer support’ kit includes Business Messenger and Team Inbox combined with Help Center Articles, Answer Bot, and Customer Data.

  • Live chat
  • Help desk
  • Knowledge base
  • Email marketing
  • Automated and targeted messages via chat (aka Outbound Messages combined with Campaigns).

17 Alternatives To Intercom

Freshchat

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Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.
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JitBit Helpdesk

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Landbot

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LiveAgent

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LiveChat

LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.
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Olark

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

SendCheetah

Sendcheetah email marketing software is top email marketing software with complete email marketing infrastructure. It comes with analytics,integrations and template builder etc. . Affordable to ll types of business based on their requirement.
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SnapEngage

SnapEngage live chat helps you to sell better and help your customer more effectively with both live chat and screen captures.
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Zendesk Chat

Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.

Zoho SalesIQ

Hassle free live chat re-imagined for business growth