PureCloud

PureCloud or Genesys PureCloud is a cloud-based call center solution designed for businesses of any sizes and industries.

21 Alternatives To PureCloud

Agile CRM

Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.
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Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Convoso

Convoso’s Cloud Contact Center helps SMBs increase sales, marketing and customer service success.

Dixa

Support all of your customers from one platform 💕

Elevio

Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users

FluentStream

FluentStream Technologies is an advanced telecommunications company with a core focus on cloud-based applications.
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Freshcaller

The call center software for startups and small teams. No need to invest in phone hardware for your call center. Product of Freshworks Inc.
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Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Front App

multi-channel inbox service for collaborative teams

HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial
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JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

LiveChat

LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LiveHelpNow

Customer Service & Live Chat

NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.
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Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
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Track

Track is a cloud-based hospitality software to run your business, take bookings, accept payments, track marketing and calls, & manage revenue from anywhere.
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Yonyx

Decision tree driven Interactive guides for customer service
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Zoho Desk

Industry’s first context-aware Helpdesk Software

ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.