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Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

18 Alternatives To Salesforce Service Cloud

Abhisi

Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

Agile CRM

Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.
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Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Elevio

Learn how elevio can help bring all your support channels into one, to provide the best support possible for your users
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Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Front App

multi-channel inbox service for collaborative teams

Gorgias

Gorgias is a helpdesk built to provide great support at scale.

HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

HelpScout

Help Scout is a simple, straightforward way to provide excellent support
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JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

LiveChat

LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LiveHelpNow

Customer Service & Live Chat

Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

PureCloud

PureCloud or Genesys PureCloud is a cloud-based call center solution designed for businesses of any sizes and industries.
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Yonyx

Decision tree driven Interactive guides for customer service
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Zoho Desk

Industry’s first context-aware Helpdesk Software