Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

20 Alternatives To Genesys

Agile CRM

Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.
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Ameyo

Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
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Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Convoso

Convoso’s Cloud Contact Center helps SMBs increase sales, marketing and customer service success.

Five9

Five9 provides cloud-based call center software for sales, marketing and support.

FluentStream

FluentStream Technologies is an advanced telecommunications company with a core focus on cloud-based applications.
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Freshcaller

The call center software for startups and small teams. No need to invest in phone hardware for your call center. Product of Freshworks Inc.
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HoduCC

HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

InfoFlo

The most affordable CRM software on the market at a one-time cost with free upgrades for life.
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KOOKOO

All in one solution for calls, IVR, live chat, customer management & more.

LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.
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PhoneBurner

PhoneBurner is a cloud-based​ power dialer to boost sales productivity

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

RingCentral Contact Center

The Collaborative Contact Center solution from the industry

Talkdesk

Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.