uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

21 Alternatives To uContact

Agile CRM

Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.
images/2020/03/bitrix24.jpg}}

Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Convoso

Convoso’s Cloud Contact Center helps SMBs increase sales, marketing and customer service success.
images/2020/04/Dialpad.png}}

Dialpad

Switch is a cloud-based phone system built for Google Apps users.

Dixa

Support all of your customers from one platform 💕

FluentStream

FluentStream Technologies is an advanced telecommunications company with a core focus on cloud-based applications.
images/2020/04/Freshcaller.png}}

Freshcaller

The call center software for startups and small teams. No need to invest in phone hardware for your call center. Product of Freshworks Inc.

InfoFlo

The most affordable CRM software on the market at a one-time cost with free upgrades for life.

Jive Voice

Jive Voice enables conference calling by using a unique web link instead of dial-ins, PINs or downloads.

LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

MightyCall

Virtual phone system that lets you run your business from anywhere.

NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
images/2020/04/Newfies-Dialer.png}}

Newfies-Dialer

Newfies-Dialer is a Voice and SMS broadcasting application used for marketing, lead generation, political surveys, debt collection and emergency notifications

Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.
images/2020/04/PhoneBurner.png}}

PhoneBurner

PhoneBurner is a cloud-based​ power dialer to boost sales productivity

PureCloud

PureCloud or Genesys PureCloud is a cloud-based call center solution designed for businesses of any sizes and industries.

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

RingCentral Contact Center

The Collaborative Contact Center solution from the industry
images/2020/04/VCC-Live.png}}

VCC Live

VCC Live is a cloud-based call center software.
images/2020/04/VoIPstudio.png}}

VoIPstudio

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM.
images/2020/04/Zoho-Desk.png}}

Zoho Desk

Industry’s first context-aware Helpdesk Software