SAP Service Engagement Center

SAP Hybris Service Cloud is a collaborative customer service solution that helps in providing omni-channel customer service to the customers.

20 Alternatives To SAP Service Engagement Center

5Pillows

We believe in customer service that is human, remarkable and easy to a customer. Try our friendly and beautiful app to a better customer experience.

APertain

APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc.
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AgentIQ

Brand messaging platform that enables scalable 1:1 customer-to-brand conversations on the channels your customers already love.

AgentTime

AgentTime Scheduler is designed specifically for small and medium sized inbound call centers and specializes in low cost workforce management solutions that are easy to learn and flexible in their use.
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CronSights

CronSights is a Salesforce solution that precisely measures the performance of customer-service processes and support-team actions.
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Cross_CRM

CROSS-CRM l’outil indispensable des pros de la Relation Client - Reporting, Data Visualisation et Quality Monitoring des centres de relation client
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Crowdstream

Crowdstream is a CRM and customer intelligence platform for online business. Grow your customer relationships with better email campaigns.

Dobility

Dobility, Inc. designs, produces, and supports human-usable technology for research and analysis.
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Help Desk Migration

Help Desk Migration is a unique service that allows to move data from one help desk system to another easily and quickly

JomSocial

Open Source Social Networking Software. Award winning open source community software by JomSocial. This social networking software is widely used by many Joomla users.

Lime Talk

Lime Talk is an online application that allows you to easily embed a chat widget onto your site.

Live Chat 3

Live Chat is the digital and physical bridge between website owner and website visitors & eliminates customers being stranded on website.
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MDCall

MDCall is a telecommunications company that develops automated voice and telephony solutions for the healthcare industry.

Primary Intelligence

Primary Intelligence delivers outcomes for B2B marketing, sales, and product leaders through Win Loss Analysis and Customer Experience Analysis programs.

Queue Manager

Queue Manager is a suite of Case Management tools to communicate with customers and monitoring of cases in real time.

Reziew

Other Support
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SignupLab

Sales and customer success solution for SaaS companies

Spaghetti Networks

Spaghetti Networks provides IT and infrastructures support to small businesses.

cc-Modeler Professional

Staffing calculator - Model your call center & help desk performance with this powerful staffing calculator.
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iView

iView provides customer service with more timely communication that is anytime access to account information for customers.