Sentiment
Sentiment is a SaaS platform that allows contact centres to deploy social media as a channel alongside voice,email and chat
21 Alternatives To Sentiment
Airwoot
Airwoot is a real-time customer support provider enabling brands to provide customer support on social media.
Brand Embassy
Brand Embassy is social customer service software.
Buffer
Buffer makes it super easy to share any page you’re reading. Keep your Buffer topped up and we automagically share them for you through the day.
CX Company
Digital customer engagement platform.
Cisco Contact Center
Provides a secure, highly available, and easy to deploy customer interaction management solution.
Conversity
Easiest way to manage Facebook Messenger chats
Conversocial
Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.
Engagor
Powerful social media management, monitoring and analytics software, chosen by brands all over the world to efficiently engage with their social customers.
Falcon
Ultraportable 2-in-1 Laptop
HootSuite
Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.
Lithium
Lithium is a marketing solution for businesses looking to establish a brand and reach out to a community of customers.
LiveWorld
LiveWorld offers social customer service and conversational marketing solutions.
Popsters
Analyze your social media pages and spy on your competitors
PromoRepublic
PromoRepublic is an online editorial calendar for social media marketers and library of custom designed templates and post ideas for social networks. The calendar is stuffed with content for latest trends, important events’ and holidays notifications
SoDash
SoDash is a social customer service platform.
Social Status
Automate your social media reporting
Sparkcentral
Good old fashioned customer service, delivered in a high tech way
Vaizle
Social media analytics for more effective campaigns
Zendesk Support
Social Customer Support and Help Desk and Ticketing
Zoho Social
Social media management software for growing businesses and agencies. Manage multiple social networks, schedule unlimited posts, monitor keywords, and collaborate with your team — all from a single dashboard.