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Sentiment

Sentiment is a SaaS platform that allows contact centres to deploy social media as a channel alongside voice,email and chat

21 Alternatives To Sentiment

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Airwoot

Airwoot is a real-time customer support provider enabling brands to provide customer support on social media.

Brand Embassy

Brand Embassy is social customer service software.
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Buffer

Buffer makes it super easy to share any page you’re reading. Keep your Buffer topped up and we automagically share them for you through the day.

CX Company

Digital customer engagement platform.
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Cisco Contact Center

Provides a secure, highly available, and easy to deploy customer interaction management solution.
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Conversity

Easiest way to manage Facebook Messenger chats

Conversocial

Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.
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Engagor

Powerful social media management, monitoring and analytics software, chosen by brands all over the world to efficiently engage with their social customers.
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Falcon

Ultraportable 2-in-1 Laptop
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HootSuite

Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.
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Lithium

Lithium is a marketing solution for businesses looking to establish a brand and reach out to a community of customers.

LiveWorld

LiveWorld offers social customer service and conversational marketing solutions.

Popsters

Analyze your social media pages and spy on your competitors

PromoRepublic

PromoRepublic is an online editorial calendar for social media marketers and library of custom designed templates and post ideas for social networks. The calendar is stuffed with content for latest trends, important events’ and holidays notifications
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SoDash

SoDash is a social customer service platform.

Social Status

Automate your social media reporting

Sparkcentral

Good old fashioned customer service, delivered in a high tech way

Vaizle

Social media analytics for more effective campaigns
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Zendesk Support

Social Customer Support and Help Desk and Ticketing

Zoho Social

Social media management software for growing businesses and agencies. Manage multiple social networks, schedule unlimited posts, monitor keywords, and collaborate with your team — all from a single dashboard.