Cisco Contact Center
Provides a secure, highly available, and easy to deploy customer interaction management solution.
20 Alternatives To Cisco Contact Center
Airwoot
Airwoot is a real-time customer support provider enabling brands to provide customer support on social media.
Buffer
Buffer makes it super easy to share any page you’re reading. Keep your Buffer topped up and we automagically share them for you through the day.
Clarabridge Engage
Digitally engage with your customers across channels in real-time and leverage conversation analytics to improve customer experience.
Conversocial
Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.
DigitalGenius
DigitalGenius brings practical applications of artificial intelligence into the customer service operations of global companies.
Engagor
Powerful social media management, monitoring and analytics software, chosen by brands all over the world to efficiently engage with their social customers.
Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
LiveAgent
LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
Salesforce Service Cloud
Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Sentiment
Sentiment is a SaaS platform that allows contact centres to deploy social media as a channel alongside voice,email and chat
Sparkcentral
Good old fashioned customer service, delivered in a high tech way