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Cisco Contact Center

Provides a secure, highly available, and easy to deploy customer interaction management solution.

20 Alternatives To Cisco Contact Center

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Airwoot

Airwoot is a real-time customer support provider enabling brands to provide customer support on social media.
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Buffer

Buffer makes it super easy to share any page you’re reading. Keep your Buffer topped up and we automagically share them for you through the day.
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Clarabridge Engage

Digitally engage with your customers across channels in real-time and leverage conversation analytics to improve customer experience.

Conversocial

Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.
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DigitalGenius

DigitalGenius brings practical applications of artificial intelligence into the customer service operations of global companies.
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Engagor

Powerful social media management, monitoring and analytics software, chosen by brands all over the world to efficiently engage with their social customers.
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Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
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Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
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Sentiment

Sentiment is a SaaS platform that allows contact centres to deploy social media as a channel alongside voice,email and chat

Sparkcentral

Good old fashioned customer service, delivered in a high tech way