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Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

19 Alternatives To Freshservice

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Alloy Navigator

Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.
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Asana

Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done. With Asana, remote teams can organize projects, manage shifting priorities, and get work done.
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Atera

Atera offers remote IT monitoring & management, ticketing and customer satisfaction surveying.

Basecamp

A simple and elegant project management system. Basecamp is more than just a project management tool — it’s a better way to work. Teams that switch to Basecamp are more productive and better organized.
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Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
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ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .
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Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial
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JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
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Kaseya VSA

Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…
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ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

Microsoft Operations Management Suite

Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

OpsGenie

Alerting and On-Call Management for Dev&Ops Teams
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PagerDuty

Cloud based monitoring service
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Redmine

Redmine is a flexible project management web application. Written using the Ruby on Rails framework, it is cross-platform and cross-database. Redmine is open source and released under the terms of the GNU General Public License v2 (GPL).
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SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
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Vivantio

The most flexible, reliable, trusted IT service management software on the market.
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Zoho Desk

Industry’s first context-aware Helpdesk Software

ninjaRMM

ninjaRMM is a cloud-based IT management tool designed to save technician’s time and minimize downtime.