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SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

20 Alternatives To SolarWinds Service Desk

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Alloy Navigator

Alloy Navigator is an all-inclusive IT Service Management Software. It is an ITIL aligned IT Service and Asset Management platform that provides thoughtful answers to your toughest IT challenges.
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Atera

Atera offers remote IT monitoring & management, ticketing and customer satisfaction surveying.
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Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
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Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.
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JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution
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Kaseya VSA

Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
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ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

NetHelpDesk

Leading provider of help desk software and customer support software. Trusted by IT professionals and service desks for over 20 years.

OpsGenie

Alerting and On-Call Management for Dev&Ops Teams
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PagerDuty

Cloud based monitoring service
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Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
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ServiceAide

ServiceAide provides cloud based IT Service Management solutions.
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Vivantio

The most flexible, reliable, trusted IT service management software on the market.
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Yonyx

Decision tree driven Interactive guides for customer service
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Zoho Desk

Industry’s first context-aware Helpdesk Software

ninjaRMM

ninjaRMM is a cloud-based IT management tool designed to save technician’s time and minimize downtime.