Genesys Platform Business Intelligence Solutions
The Genesys omnichannel customer experience platform powers 25 billion of the world’s best customer experiences each year—on-premises and in the cloud.
18 Alternatives To Genesys Platform Business Intelligence Solutions
AVOXI
AVOXI to deliver amazing call quality & an exceptional customer service experience.
Ameyo
Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
Code Zero
The CODE-ZERO Store offers sailing and casual clothing for men, women and kids for the best performance. ▶ official Brand Store ✔
Dialer360
Dialer360 is a cloud contact center software technology providing a Predictive dialer, Hosted PBX and Voice Broadcasting solutions.
Five9
Five9 provides cloud-based call center software for sales, marketing and support.
Freshcaller
The call center software for startups and small teams. No need to invest in phone hardware for your call center. Product of Freshworks Inc.
Genesys
Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
HoduCC
HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.
KOOKOO
All in one solution for calls, IVR, live chat, customer management & more.
Talkdesk
Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.
VICIdial Contact Center
VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.
uContact
uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.