Genesys Platform Business Intelligence Solutions

The Genesys omnichannel customer experience platform powers 25 billion of the world’s best customer experiences each year—on-premises and in the cloud.

18 Alternatives To Genesys Platform Business Intelligence Solutions

AVOXI

AVOXI to deliver amazing call quality & an exceptional customer service experience.
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Ameyo

Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Code Zero

The CODE-ZERO Store offers sailing and casual clothing for men, women and kids for the best performance. ▶ official Brand Store ✔

ConnectAndSell

Delivering live conversations with inbound leads, on demand.
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Dialer360

Dialer360 is a cloud contact center software technology providing a Predictive dialer, Hosted PBX and Voice Broadcasting solutions.

Five9

Five9 provides cloud-based call center software for sales, marketing and support.
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Freshcaller

The call center software for startups and small teams. No need to invest in phone hardware for your call center. Product of Freshworks Inc.

Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
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HoduCC

HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.
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KOOKOO

All in one solution for calls, IVR, live chat, customer management & more.

NectarDesk

Call center software in the cloud

OneNeck IT Solutions

OneNeck provides a comprehensive suite of enterprise-class IT solutions that are customized to fit your specific needs.

Talkdesk

Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

WebGreeter

Engage, monitor and convert with the help of our professionally trained WebGreeter live chat operators. Retain customers and build brand loyalty with live chat.

contactSPACE

contactSPACE is a cloud contact centre software for the SME.

eTeam

Just another WordPress site

uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.