inContact

inContact provides on-demand software that enables call centers to engage and support their customers.

22 Alternatives To inContact

8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.
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8x8 Virtual Office

Use your iPhone, iPad or iPod touch to make and receive calls using your 8x8 Virtual Office phone…

AVOXI

AVOXI to deliver amazing call quality & an exceptional customer service experience.
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Ameyo

Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Ansapoint

Telecom traffic software tools to help you design and analyse your telephone networks and call centers. Licences for lifetime use with free upgrades.
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Dialer360

Dialer360 is a cloud contact center software technology providing a Predictive dialer, Hosted PBX and Voice Broadcasting solutions.

Five9

Five9 provides cloud-based call center software for sales, marketing and support.
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Freshcaller

The call center software for startups and small teams. No need to invest in phone hardware for your call center. Product of Freshworks Inc.

Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Genesys Platform Business Intelligence Solutions

The Genesys omnichannel customer experience platform powers 25 billion of the world’s best customer experiences each year—on-premises and in the cloud.
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HoduCC

HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.
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KOOKOO

All in one solution for calls, IVR, live chat, customer management & more.
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MiaRec

MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.
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Serenova CxEngage

CxEngage is a cloud-based contact center providing customer service solutions.

Synthetix

Multi-Channel Online Customer Service

Talkdesk

Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

Voiptime Cloud

Drive your outbound sales and reach the highest targets with Voiptime Cloud cold calling software.

uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.