inContact
inContact provides on-demand software that enables call centers to engage and support their customers.
22 Alternatives To inContact
8x8 Cloud Contact Center
8x8 Cloud Contact Center is a VoIP call center solution.
8x8 Virtual Office
Use your iPhone, iPad or iPod touch to make and receive calls using your 8x8 Virtual Office phone…
AVOXI
AVOXI to deliver amazing call quality & an exceptional customer service experience.
Ameyo
Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
Ansapoint
Telecom traffic software tools to help you design and analyse your telephone networks and call centers. Licences for lifetime use with free upgrades.
Dialer360
Dialer360 is a cloud contact center software technology providing a Predictive dialer, Hosted PBX and Voice Broadcasting solutions.
Five9
Five9 provides cloud-based call center software for sales, marketing and support.
Freshcaller
The call center software for startups and small teams. No need to invest in phone hardware for your call center. Product of Freshworks Inc.
Genesys
Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
Genesys Platform Business Intelligence Solutions
The Genesys omnichannel customer experience platform powers 25 billion of the world’s best customer experiences each year—on-premises and in the cloud.
HoduCC
HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.
KOOKOO
All in one solution for calls, IVR, live chat, customer management & more.
MiaRec
MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers.
Serenova CxEngage
CxEngage is a cloud-based contact center providing customer service solutions.
Synthetix
Multi-Channel Online Customer Service
Talkdesk
Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.
VICIdial Contact Center
VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.
Voiptime Cloud
Drive your outbound sales and reach the highest targets with Voiptime Cloud cold calling software.
uContact
uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.