osTicket

osTicket is a widely-used open source support ticket system.

18 Alternatives To osTicket

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Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Front App

multi-channel inbox service for collaborative teams

GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

HelpScout

Help Scout is a simple, straightforward way to provide excellent support
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Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers. Intercom helps you build customer relationships through conversational, messenger-based experiences across the customer journey.
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Jira

The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software. Jira Software supports any agile project management methodology for software development Jira Software is an agile project management tool that supports any agile methodology, be it scrum, kanban, or your own unique flavor.
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JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

OpenSupports

Simple open source ticket system with user system and modern design.
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Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
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UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UserEcho

Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho
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UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
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Zammad

The Zammad - Help Desk and Ticket System - Community Page
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Zoho Desk

Industry’s first context-aware Helpdesk Software