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OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

21 Alternatives To OTRS ITSM

CitSmart

Itil compliant ITSM platform

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.

Enchant

The easiest way to scale personalized customer support
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Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

HEAT Software

IT service and endpoint security management.
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JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

LAN Desk Management Suite

LAN Desk Management Suite is a new kind of IT infrastructure and IT information management system that aim to modernize the IT environment of business.

NABD

FREE TRIAL workflow based customer service support and Helpdesk software across traditional and social channels running on the cloud

OpenSupports

Simple open source ticket system with user system and modern design.

Richmond ServiceDesk

Web-based help desk and service management solution providing automated email ticketing, Incident…
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Spiceworks Help Desk

Help desk software features that work for IT

SupportBee

SupportBee’s Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
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Vivantio

The most flexible, reliable, trusted IT service management software on the market.

Web Help Desk

Web Help Desk is a help desk ticketing and IT asset management software.
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Zammad

The Zammad - Help Desk and Ticket System - Community Page

Zoho Books

Smart Accounting for Growing Business

ninjaRMM

ninjaRMM is a cloud-based IT management tool designed to save technician’s time and minimize downtime.

osTicket

osTicket is a widely-used open source support ticket system.