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PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

18 Alternatives To PlayVox

8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.
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ActivTrak

Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Five9

Five9 provides cloud-based call center software for sales, marketing and support.
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Freshcaller

The call center software for startups and small teams. No need to invest in phone hardware for your call center. Product of Freshworks Inc.
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HoduCC

HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Integrum

Integrum is a cloud-based risk and compliance solution specifically for Quality, Health, Safety and Environment (QHSE) management.

Intelex

Intelex offers software solutions for Environment, Health, Safety and Quality (EHSQ) programs.
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MaestroQA

MaestroQA is software for customer service quality assurance. Whether it’s CSAT, CES, or more, we will drive the metrics behind your team.

NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Realtrac

Machine Shop Software | Job Shop Software | Manufacturing ERP
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Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

SpiraTest

Manage your project’s requirements, test cases and bugs. SpiraTest test management software is the best on the market

Talkdesk

Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.

West Cloud Contact Pro

West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.

iAuditor

iAuditor app lets you create customizable forms with a huge variety of input types to power your data collection. Either reference plain text, an image, or click a link to an external website.

qmsWrapper

A QMS processes driven Quality Management System for Company Teams and Startups that integrates document and project management and team messaging.

uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.