Oracle Service Cloud
Web, Social & Contact Center
19 Alternatives To Oracle Service Cloud
Adobe Experience Manager
Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.
Bitrix24
Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
Cayzu
Cayzu is a cloud-based help desk software solution designed to manage customer service for small…
Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
HappyFox
Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial
HelpScout
Help Scout is a simple, straightforward way to provide excellent support
JitBit Helpdesk
JitBit is a web-based help desk and ticketing software solution
Kayako
Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
KronoDesk
KronoDesk is a web-based help desk solution.
LiveAgent
LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
Maxymiser
The most powerful solution for optimizing the online customer experience with testing, insights and personalization.
NICE inContact
Get the DMG Consulting report reprint on cloud contact centers.
Parature
Parature is a web-based customer management tool. Control your image and customer service with Parature’s interactive customer relations.
PureCloud
PureCloud or Genesys PureCloud is a cloud-based call center solution designed for businesses of any sizes and industries.
Qualtrics Research Core
Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.
Salesforce Sales Cloud
Cloud-based CRM & Sales Automation
Salesforce Service Cloud
Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
WalkMe
WalkMe is a game-changing platform that instantly simplifies the online user experience.
Zoho Desk
Industry’s first context-aware Helpdesk Software