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Oracle Service Cloud

Web, Social & Contact Center

19 Alternatives To Oracle Service Cloud

Adobe Experience Manager

Adobe Experience Manager is a cross-platform CMS that works across websites, mobile apps and on-site displays.
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Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Cayzu

Cayzu is a cloud-based help desk software solution designed to manage customer service for small…
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Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

HelpScout

Help Scout is a simple, straightforward way to provide excellent support
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JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

KronoDesk

KronoDesk is a web-based help desk solution.

LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

Maxymiser

The most powerful solution for optimizing the online customer experience with testing, insights and personalization.

NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Parature

Parature is a web-based customer management tool. Control your image and customer service with Parature’s interactive customer relations.

PureCloud

PureCloud or Genesys PureCloud is a cloud-based call center solution designed for businesses of any sizes and industries.

Qualtrics Research Core

Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation
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Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

WalkMe

WalkMe is a game-changing platform that instantly simplifies the online user experience.
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Zoho Desk

Industry’s first context-aware Helpdesk Software