images/2020/04/Bright-Pattern.png}}

Bright Pattern

Bright Pattern provides multichannel cloud contact center software enabling rich customer experiences across popular channels.

21 Alternatives To Bright Pattern

Agile CRM

Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.
images/2020/03/bitrix24.jpg}}

Bitrix24

Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Convoso

Convoso’s Cloud Contact Center helps SMBs increase sales, marketing and customer service success.

Dixa

Support all of your customers from one platform 💕

Five9

Five9 provides cloud-based call center software for sales, marketing and support.

FluentStream

FluentStream Technologies is an advanced telecommunications company with a core focus on cloud-based applications.
images/2020/04/Freshcaller.png}}

Freshcaller

The call center software for startups and small teams. No need to invest in phone hardware for your call center. Product of Freshworks Inc.

InfoFlo

The most affordable CRM software on the market at a one-time cost with free upgrades for life.

LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
images/2020/04/LogMeIn-Rescue.png}}

LogMeIn Rescue

#1 premium remote support tool at your fingertips.

NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
images/2020/04/Newfies-Dialer.png}}

Newfies-Dialer

Newfies-Dialer is a Voice and SMS broadcasting application used for marketing, lead generation, political surveys, debt collection and emergency notifications

Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.
images/2020/04/PhoneBurner.png}}

PhoneBurner

PhoneBurner is a cloud-based​ power dialer to boost sales productivity

PureCloud

PureCloud or Genesys PureCloud is a cloud-based call center solution designed for businesses of any sizes and industries.

RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

RingCentral Contact Center

The Collaborative Contact Center solution from the industry
images/2020/03/salesforce-service-cloud.jpg}}

Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
images/2020/04/VCC-Live.png}}

VCC Live

VCC Live is a cloud-based call center software.
images/2020/04/Zoho-Desk.png}}

Zoho Desk

Industry’s first context-aware Helpdesk Software

uContact

uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.