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Issuetrak

Issue tracking software for help desk and customer service

21 Alternatives To Issuetrak

Agiloft

Agiloft is a provider of applications for Help Desk, Contract Management, Custom Workflow, and more.
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Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

HappyFox

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial

HelpScout

Help Scout is a simple, straightforward way to provide excellent support
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Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers. Intercom helps you build customer relationships through conversational, messenger-based experiences across the customer journey.
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JitBit Helpdesk

JitBit is a web-based help desk and ticketing software solution

Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
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ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

OpsGenie

Alerting and On-Call Management for Dev&Ops Teams
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PagerDuty

Cloud based monitoring service
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Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
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SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!
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UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UserEcho

Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho
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UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
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Zoho Desk

Industry’s first context-aware Helpdesk Software

ninjaRMM

ninjaRMM is a cloud-based IT management tool designed to save technician’s time and minimize downtime.

osTicket

osTicket is a widely-used open source support ticket system.